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Find answers to frequently asked questions about our online video downloader web app. Learn how to use our app to download videos from any website or webpage effortlessly. Get information about supported video formats, compatibility, limitations, and more. Explore our FAQ section to enhance your video downloading experience with our user-friendly web app.

Do you track who download what?No, all requests are anonymous, and we do not track who downloads what. Privacy is a key aspect of this web application, and your activities remain confidential.
When does the download link expire?The download link expires after 60 minutes. Make sure to download your file within this timeframe to ensure uninterrupted access.
Does it work on this website, my favorite website and so on...? Yes, it works on any website. Simply paste the URL of the video you want to download, and our service will locate and download the video for you.
Do you accept playlist?Yes our service accept playlist.
Why do I get sometimes a zip file and sometimes directly a file?The format of the downloaded file depends on the number of videos we find for the given URL. If only one video is found, you will receive a single file. However, if we locate multiple videos, you will receive a zip file containing all the videos.
Does it work on a mobile phone?Yes, it works on all Android phones. For iOS devices, it is compatible with iOS 12 and newer versions. You can access our service on your mobile phone and download videos with ease.
Why it is better than a browser extension? 1. Anonymity: You remain anonymous when downloading videos using our service.
2. Support for optimized mp4: Browser extensions do not typically offer video conversion to optimized mp4 format.
3. Wide compatibility: Our service is not limited to specific video websites. You can download videos from any website.
4. Faster downloads: Our service is optimized for speed, allowing for faster downloads compared to browser extensions.
5. Cross-device functionality: It works on all devices, including phones, tablets, and computers. You only need a web browser to use our service.
What video file format do you support?We support all the most commonly used video formats on the internet. You can download videos in their original formats.
What is the resolution of the downloaded video?We always download the best available resolution of the video. You will get the highest quality version of the video when you download it.
It doesnt work for me?If you encounter any issues or have questions, please use our SUPPORT page. Our dedicated support team will assist you in resolving any problems you may face.
What doest it mean "URL is not valid"?This mean that the link you put in the input box is not correct. Usually just copy and paste the link between tab in your browser. Please see below for example of valid URL :
  • http://foo.com/blah_blah
  • http://foo.com/blah_blah/
  • http://foo.com/blah_blah_(wikipedia)
  • http://foo.com/blah_blah_(wikipedia)_(again)
  • http://www.example.com/wpstyle/?p=364
  • https://www.example.com/foo/?bar=baz&inga=42&quux
  • http://✪df.ws/123
  • http://userid:password@example.com:8080
  • http://userid:password@example.com:8080/
  • http://userid@example.com
  • http://userid@example.com/
  • http://userid@example.com:8080
  • http://userid@example.com:8080/
  • http://userid:password@example.com
  • http://userid:password@example.com/
  • http://➡.ws/䨹
  • http://⌘.ws
Any others questions?If you have any further questions or need additional assistance, please use our SUPPORT page. We are here to provide you with the necessary support and address any inquiries you may have.
Is there a limit to the file size I can download?Currently, our service supports downloading files of various sizes. However, there may be limitations imposed by the hosting platform or your device's storage capacity. If you encounter any issues with large file downloads, please reach out to our support team for further assistance.
Can I download videos from private or restricted websites?Our service can only download videos from publicly accessible websites. If the video you want to download is behind a login or restricted to specific users, our service may not be able to retrieve it. We recommend using our service on websites where the content is openly available.
Do I need to install any software or plugins to use the service?No, there is no need to install any additional software or plugins. Our service is entirely web-based, and all you need is a compatible web browser to access and utilize it.
Are there any usage limitations or restrictions?We strive to provide a seamless and efficient service for our users. However, excessive and abusive usage may result in temporary restrictions or limitations. If you believe your usage is legitimate and have encountered any restrictions, please contact our support team for further assistance.
Can I download videos with subtitles or captions?Our service primarily focuses on downloading the video content itself. At present, we do not support downloading subtitles or captions along with the video. However, you can explore other tools or methods to obtain subtitles separately, if available.
Is the downloaded video watermarked or branded in any way?No, the downloaded videos are free from watermarks or branding added by our service. You will receive the original video without any alterations or additional markings.
Is there a limit to the number of videos I can download?There is currently no set limit on the number of videos you can download using our service. You can download multiple videos as long as they are publicly accessible and comply with our terms of service.